Data Deletion

You can delete your account and your personal data, content and connections at any time. This page is the public data deletion instructions URL for Meta, Instagram, Facebook, Google, TikTok and Pinterest.

Option 1: From VYRAL (immediate)

• Sign in to your account, on the web or in the app.
• Go to Profile and tap "Delete my account".
• Type DELETE to confirm. The account and its data are deleted right away.
• If you pay for a plan on the web, the subscription is canceled automatically. If you pay through the App Store or Google Play, cancel it in your phone's subscription settings.

Option 2: By email

Send an email to info@vyral.cl with the subject "Delete my data". Write to us from the email address linked to your account and tell us whether you want to delete your whole account or only the data from one connected platform.

What we delete

• Profile, preferences and contact details.
• Ideas, scripts, captions, calendar, grid and uploaded files.
• Campaigns, messages, requests and proposals linked to your account.
• Access tokens and data synced from social networks or ad accounts.

Timeframes

From Profile, deletion is immediate. We process email requests within 30 calendar days, unless the law requires us to keep certain records for longer. We will confirm by email once the deletion is complete.

Disconnecting a network without deleting your account

If you only want to revoke permissions for Facebook, Instagram or another network, you can disconnect the account from Connections or revoke access from the external platform's settings. On Meta, you can review connected apps from your Facebook or Instagram settings.

Users coming from Meta

If Meta redirected you to this page to delete data from an app, send the email above with the subject "Delete my Meta data". We will use the email or ID you provide to find the account and delete the associated information.