Terms and Conditions

These terms govern the use of VYRAL. By creating an account or using the platform, you accept these terms and our Privacy Policy.

1. Service

VYRAL provides tools for planning, calendar, grid, publishing, metrics, campaigns, a marketing portal, messages, content generation and managed services, depending on the plan you subscribe to and the integrations available.

2. Account

• You must provide accurate information and keep it up to date.
• You are responsible for keeping your credentials safe.
• You can edit your profile and request deletion of your data.

3. Connected accounts

By connecting Instagram, Facebook, Meta Ads, Google, TikTok, Pinterest or other platforms, you authorize us to use the approved permissions to carry out actions you request, such as reading metrics, publishing, scheduling content or managing authorized campaigns. You can revoke that access in VYRAL or directly on the external platform.

VYRAL uses YouTube API Services. By connecting your YouTube channel you also agree to the YouTube Terms of Service and the Google Privacy Policy.

4. Content

You keep ownership of your content. You grant us a limited license to host, process, display, schedule and publish it, or generate proposals with it, within VYRAL. You must hold the rights and authorizations needed for the material you upload.

5. Plans, payments and proposals

• Paid plans are charged according to the terms shown when you subscribe.
• Advertising budgets are in addition to the plan price.
• No managed campaign runs without the client's approval.
• Free or trial features may have usage limits.

6. Acceptable use

You may not use VYRAL for spam, fraud, illegal content, infringement of rights, deceptive manipulation, malware, harassment or any use that violates the policies of connected platforms.

7. Third parties

VYRAL relies on external services such as Meta, Google, TikTok, Pinterest, payment, hosting and AI providers. We are not responsible for changes, outages, reviews, blocks or third-party policies outside our control.

8. Availability and liability

We work to deliver a stable service, but we do not guarantee uninterrupted availability or specific business results. The platform is provided as available and within the limits permitted by law.

9. Changes

We may update these terms. If a change is significant, we will let you know by reasonable means. Continued use of the service means you accept the current version.

10. Contact

For questions about these terms, write to us at info@vyral.cl.